Saturday 29 October 2022
09:00 AM - 03:00 PM

Crisis behaviour – de-escalation strategies and risk management - Pakuranga

Saturday October 29th, 9am - 3pm

Venue: Life Kidz Lloyd Elsmore Park Sir Lloyd Drive, Highland Park, Auckland   

USE the Google Maps Link! and look for "No 40 (Howick) Squadron, Air Training Corps"

Cost: OSCN members: $70-00 per person


1. Prevention and de-escalation strategies

Identify behaviour that indicates an escalation towards aggressive and violent behaviour and take appropriate measures to avoid, decelerate and/or de-escalate crisis situations.

Topics include: what is workplace aggression and what are our responsibilities; typical behaviours and appropriate interventions: precipitating factors for crisis behaviour and strategies to prevent or reduce these; professional values when responding to a crisis.

2. Managing behavioural risk

Assess the level of risk associated with crisis behaviour and make appropriate decisions related to the management of such risk.

Topics include: how to undertake a behavioural risk assessment; legal and professional rationales for actions taken in response to risk behaviour; how professional values support decision-making in a crisis.

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