Crisis behaviour – de-escalation strategies and risk management - Pakuranga
Saturday October 29th, 9am - 3pm
Venue: Life Kidz Lloyd Elsmore Park Sir Lloyd Drive, Highland Park, Auckland
USE the Google Maps Link! and look for "No 40 (Howick) Squadron, Air Training Corps"
Cost: OSCN members: $70-00 per person
Topics
1. Prevention and de-escalation strategies
Identify behaviour that indicates an escalation towards aggressive and violent behaviour and take appropriate measures to avoid, decelerate and/or de-escalate crisis situations.
Topics include: what is workplace aggression and what are our responsibilities; typical behaviours and appropriate interventions: precipitating factors for crisis behaviour and strategies to prevent or reduce these; professional values when responding to a crisis.
2. Managing behavioural risk
Assess the level of risk associated with crisis behaviour and make appropriate decisions related to the management of such risk.
Topics include: how to undertake a behavioural risk assessment; legal and professional rationales for actions taken in response to risk behaviour; how professional values support decision-making in a crisis.